Amazon replaced a book that they told me was lost in transit (order...

GetHuman-anafijk's customer service issue with Amazon from June 2018

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The issue in GetHuman-anafijk's own words
Amazon replaced a book that they told me was lost in transit (order * ***-*******-*******). Just over a week later they delivered the original order item. If I had known the contents of the delivery, I would not have accepted the delivery. They have now sent me labels to use to return the the extra book. Will amazon cover the postage cost to return the item to them?
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Customer service issue
Reported by GetHuman-anafijk
Jun 15th, 2018 - a yr ago
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GetHuman-anafijk started working on this issue
Jun 15th, 2018 2:15pm