I place a claim on a set of box springs that came damaged. I received the replacement...

GetHuman-cheri_'s customer service issue with Amazon from May 2018

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The issue in GetHuman-cheri_'s own words
I place a claim on a set of box springs that came damaged. I received the replacement. The UPS pick-up slip is only for one box to be picked up, however there are two that need to be sent back.
GetHuman-cheri_ did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman-cheri_
May 30th, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 6 customers so far
Similar issue to 646 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-cheri_ started working on this issue
May 30th, 2018 8:11pm