Is it possible to be refunded money based on leaving my Airbnb due to safety concerns...
GetHuman2937204's customer service issue with AirBnB from May 2019
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The issue in GetHuman2937204's own words
Is it possible to be refunded money based on leaving my Airbnb due to safety concerns? (I.e. I do not feel safe staying there bc when I arrived, a strange man knocked on the door, the host did not have him staying there and said “we’ll figure it out”, I went to work, they end up letting the man stay there and told me “we’ll have it all figured out in a couple days”) if the host themself didn’t have the person booked and did not feel comfortable with the man staying and let them in anyway, I shouldn’t have to pay for somewhere I don’t feel safe. Needless to say I won’t be using Airbnb in the future if something can’t be done about this.
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