we have been in over ** airbnbs in Europe in the last * months with good reviews and no...

GetHuman-hennegan's customer service issue with AirBnB from January 2019

5 views
 | 
5907 similar
 | 
0 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman-hennegan to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-hennegan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hennegan may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-hennegan's own words
we have been in over ** airbnbs in Europe in the last * months with good reviews and no real trouble.**We are home in Brisbane Australia and booked an airbnb for two weeks while waiting to move in to our permanent unit.**The tv has broken down, the dishwasher works intermittently , the gas cook top starting mechanism clicks so we can only use half the cooktop, and the BBQ doesn't have a table and is used from the floor and so on.**I spoke to the owner and complained that these things are obviously continuing problems and that they should have been addressed before a tenant moved in. She responded by saying that they've never had complaints before.**If you look at our record over the last months and you will see only praise for us and we certainly wouldn't be making things up to cause trouble.**She is making an attempt tomorrow to fix the TV but refuses to find tradesmen to fix the other issues.**We are disgusted by the owners attitude and want compensation.**We have been very happy with your service but if you are not interested in explaining the responsibilities to you provider we will be surprised and very disappointed.**Please respond**Vicki and Ron Hennegan**The airbnb address is unit **** ** Patrick Lane, Toowong ****
GetHuman-hennegan did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-hennegan fixed the problem
We are waiting for GetHuman-hennegan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
How Do I Change My Booking on Airbnb?How do I cancel my AirBnB reservation?How do I recover my AirBnB account?Can I get a refund from Airbnb?
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है
Follow this issue
See how GetHuman-hennegan fixes it.
यह ईमेल पता मान्य नहीं है

AirBnB

Customer service issue
Reported by GetHuman-hennegan
Jan 30th, 2019 - 9 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 5 customers so far
Similar issue to 5907 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hennegan started working on this issue
Jan 30th 10:20am