My host switched an entire room *We paid for six nights *No reply from Airbnb since day *

GetHuman-scie's customer service issue with AirBnB from December 2018

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The issue in GetHuman-scie's own words
The problem: My host switched an entire room *We paid for six nights *No reply from Airbnb since day *
GetHuman-scie did not yet indicate what AirBnB should do to make this right.
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AirBnB

Customer service issue
Reported by GetHuman-scie
Dec 28th, 2018 - 7 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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Timeline
GetHuman-scie started working on this issue
Dec 28th, 2018 9:53pm