I need help with my account. I went into the Essex Vermont store and paid my monthly bi...
GetHuman-colebota's customer service issue with AT&T from May 2019
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The issue in GetHuman-colebota's own words
I need help with my account. I went into the Essex Vermont store and paid my monthly bill on the non manned machine. The machine was kinda glitchy and took awhile to load. A worker had also noticed this and saw what it was doing then it worked. I paid my bill and left. My phone if **** off and my balance is * dollars. I am wondering if the machine didn’t apply my money while it was messing up. I need help getting this straight. I do not have my receipt as I threw it out in the trash nxt to the machine. Hoping the machine keeps some kind of records.
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