I need help with my account. I went into the Essex Vermont store and paid my monthly bi...

GetHuman-colebota's customer service issue with AT&T from May 2019

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The issue in GetHuman-colebota's own words
I need help with my account. I went into the Essex Vermont store and paid my monthly bill on the non manned machine. The machine was kinda glitchy and took awhile to load. A worker had also noticed this and saw what it was doing then it worked. I paid my bill and left. My phone if **** off and my balance is * dollars. I am wondering if the machine didn’t apply my money while it was messing up. I need help getting this straight. I do not have my receipt as I threw it out in the trash nxt to the machine. Hoping the machine keeps some kind of records.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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AT&T

Customer service issue
Reported by GetHuman-colebota
May 18th, 2019 - 5 mons ago
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Not resolved
Seen by 4 customers so far
Similar issue to 8573 others
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Timeline
GetHuman-colebota started working on this issue
May 18th 7:58am