We have an AT&T fiber optics box in our front yard. For nearly a month, it has been ope...

GetHuman2512249's customer service issue with AT&T from March 2019

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The issue in GetHuman2512249's own words
We have an AT&T fiber optics box in our front yard. For nearly a month, it has been opened with a hub of wires exposed, sitting on top of the ground in my yard. The wire leads to * houses down the street and into their house. It goes across * driveways along the curb. The box is full of water, exposed, for anyone*or critter to fall into. The spring weeds are popping up all around. We will have to mow and edge soon. Your mess is all over the place! Any fool could come along and play havoc with your wires. I fear you people have forgotten about it. We live at **** Ridgeview Paris, TX. Please come back and install your customer's internet wires properly. A sales person came by about a week ago and couldn't believe it. He said he was going to report it, but no one has come by yet. HELP, please! Kathy McMonigle
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AT&T

Customer service issue
Reported by GetHuman2512249
Mar 14th, 2019 - 8 mos ago
I have an issue with AT&T too
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Seen by 6 customers so far
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Timeline
GetHuman2512249 started working on this issue
Mar 14th 2:00pm