Submitted device unlock request. Imei was recognized. Filled in necessary information...

GetHuman-chikumbi's customer service issue with AT&T from November 2018

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The issue in GetHuman-chikumbi's own words
Submitted device unlock request. Imei was recognized. Filled in necessary information. Confirmed via email. Waited for unlock. Later at&t email that request was denied. Not at&t imei when it is. If not couldn't have gone passed the first steps. Would like device to be unlocked. Ref: NUL************.
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AT&T

Customer service issue
Reported by GetHuman-chikumbi
Nov 20th, 2018 - 8 mons ago
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Timeline
GetHuman-chikumbi started working on this issue
Nov 20th, 2018 3:31pm