When I came in to get this phone in the beginning of this year I had the worst customer...

GetHuman953413's अगस्त २०१८ से AT&T Wireless ग्राहक सेवा जारी

6 दृश्य | 1158 समान | 0 अनुसरण कर रहा है
मेरी AT&T Wireless समस्या के साथ मदद करें
First: share to improve GetHuman953413's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get AT&T Wireless help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman953413's own words
When I came in to get this phone in the beginning of this year I had the worst customer service and waited an hour and a half and had an appointment I just noticed on my bill that I asked to add insurance as usual and it’s not showing that I’m paying and I’m very upset so once again that I can’t talk to anybody right now you say you have a ** seven line that no one answers this is ridiculous. I pay almost $***-$*** a month I’ve had AT&T for the past eight years and I got horrible customer service the agent didn’t even put my phone in a bag when he gave it to me and ruined it so I could not transfer my contacts because he didn’t know what he was doing because it was so out-of-control and the management was so poor on the front floor. I read about getting insurance and it says You have to get it within a month of purchase. However again the poor customer service I got I don’t know if he was a new employee and didn’t know what he was doing but I asked to put insurance on my phone every time I get one therefore I think that I should be able to add it on my phone as soon as possible I am very upset and to be honest with you if this does not work out for me I will cancel my service in a minute and I pay about **** a year to att. However again the poor customer service I got I don’t know if he was a new employee and didn’t know what he was doing but I asked to put insurance all my phones every time I get one therefore I think that I should be able to have it put on my phone as soon as possible I am very upset and to be honest with you if this does not work out for me I will cancel my service in a minute I pay almost $**** year it’s definitely way too much money for a phone but I’m happy with the service so I keep it however I am not happy at the fact that the person at some of this phone had no idea not only read my phone and was unable to know how to transfer my contacts and all my pictures but like I said I want my insurance I feel it should be waived I feel like I have been a long enough customer and pay my bill and this is ridiculous I had horrible customer service and I’m in customer service. I wa so dosppointed. And now that I don’t see insurance on my bill I am even more irate. I’ve been in hospitality for over ** years. I would love to be contacted soon to resolve this. You know my wireless number because it’s through you, just in case it is ***-***-**** please feel free to call me So we can resolve this. TIA. *Nicole Burdo

GetHuman953413 did not yet indicate what AT&T Wireless should do to make this right.

How GetHuman953413 fixed the problem

We are waiting for GetHuman953413 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
AT&T Wireless समस्याएँ भी हैं?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman953413 fixes it.
This email address isn't valid

AT&T Wireless

ग्राहक सेवा मुद्दा
Reported by GetHuman953413
अग. ५, २०१८ - २ वर्ष पहले
Not resolved
अब तक 6 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1158 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
खाते का नाम
खाता संख्या
खाता फ़ोन नंबर
खाता ईमेल पता
खाता सेवा का पता
खाता पिन

Timeline

GetHuman953413 ने इस मुद्दे पर काम करना शुरू कर दिया
अग. ५, २०१८ ५:५०सुबह