My upstairs box is not receiving channels after we changed plans... I’ve rebooted it tw...

GetHuman2912750's customer service issue with AT&T U-Verse from May 2019

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The issue in GetHuman2912750's own words
My upstairs box is not receiving channels after we changed plans... I’ve rebooted it twice and done the downstairs one as well... it’s message says...this box is not allowed to receive
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AT&T U-Verse

Customer service issue
Reported by GetHuman2912750
May 13th, 2019 - 5 mons ago
I have an issue with AT&T U-Verse too
Not resolved
Seen by 5 customers so far
Similar issue to 2840 others
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Timeline
GetHuman2912750 started working on this issue
May 13th 11:57am