TalkDesk Customer Service

Phone Number & Contact Information

888-743-3044
Toll-free·Calls Customer Service·Most popular TalkDesk number
Q:How do I get a live human at TalkDesk?
A:Must choose option 1-2, then follow prompts.
Q:Does TalkDesk offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-11pm EST. The least busy day is Thursday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TalkDesk phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-2, then follow prompts.
Here is how our research team describes the way the TalkDesk phone system greets you: Welcome to Talkdesk. This call will be recorded for commercial and quality assurance purposes. If you don't agree with the recording, you can contact us through the alternative channels available on our website. Press 1 for sales, press 2 for Technical Support.

What are the hours and when should I call?

TalkDesk operates the call center for this 888-743-3044 phone number Mon-Fri 9am-11pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TalkDesk phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TalkDesk staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TalkDesk is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call TalkDesk is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TalkDesk staffs the call center well on Thursday.

More Ways to Contact TalkDesk Customer Service

There are of course other ways to contact TalkDesk customer service besides the phone. Below we list the best ones, by medium.
Email
support@talkdesk.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and TalkDesk will reply our your email.
Facebook / Messenger
https://www.facebook.com/Talkdesk/ - Contact Us
Use this link to connect with customer service through Facebook
Some customer service teams, like that of TalkDesk, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is TalkDesk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TalkDesk agent. This phone number is TalkDesk's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-743-3044 include and other customer service issues. Rather than trying to call TalkDesk first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or email. In total, TalkDesk has 1 phone number. It's not always clear what is the best way to talk to TalkDesk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for TalkDesk. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TalkDesk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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