A:Claro does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Claro starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Claro offer 24 hour customer service?
A:Not by phone.But you can contact Claro 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Claro Customer Service
There are other ways to contact Claro customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Claro customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Claro?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Claro, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Claro offers extensive coverage across the United States, providing reliable and high-quality service to millions of customers. Our coverage spans major cities, suburbs, and rural areas, ensuring that you stay connected wherever you go. Claro's network covers over 99% of the population, delivering seamless voice, text, and data services. Whether you're traveling, commuting, or at home, Claro's coverage area keeps you connected with your loved ones and the digital world. Our commitment to expanding and improving our network means that you can expect consistent coverage and excellent performance across our extensive coverage area. Experience the freedom of staying connected with Claro's broad coverage that keeps you connected, no matter where your journey takes you.
Yes, you can transfer your current phone number to Claro. We understand the importance of keeping your existing number, and we aim to make the process as seamless as possible. Simply visit your nearest Claro store or contact our customer service team, and they will guide you through the steps required for transferring your phone number. In most cases, the process takes a few business days to complete. Please ensure that your current number is active and in good standing with your current service provider. You may need to provide some documentation and complete a porting request form. Once the transfer is complete, you can continue using your phone number on Claro's network without any interruption in service.
Click the link above to get answers to just about any Claro customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Claro issue
Conclusion and closing notes
You came here to see Claro's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Claro agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Claro anyways and help you with your issue. Over the last 18 months, 1,764 customers like you have come in search of a phone number for Claro and helped us confirm they don't have one. Common reasons that people try to call Claro customer support department include and other customer service issues. Rather than trying to call Claro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Claro doesn't have any phone numbers. It's not always clear what is the best way to talk to Claro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Claro Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Claro, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Claro customers like yourself.
GetHuman does not provide call center services or customer support operations for Claro. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Claro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.