How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this BJ's Restaurants phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this BJ's Restaurants number should go right to a real human being
Below are some clips we've found from BJ's Restaurants's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to BJ's Restaurants. Thank you for your call.
We look forward to helping you. Please choose one of the following selections to be routed to the BJ's team member who can best serve you.
If you would like to speak to guest services, please press one.
If you would like to speak to team member relations, please press two."
Excerpt from a call with BJ's Restaurants
Thursday, March 21, 2024 11:23 PM
In fact, much of this information on this page is superfluous because this BJ's Restaurants phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
BJ's Restaurants operates the call center for this 888-566-0060 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 115 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BJ's Restaurants phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BJ's Restaurants staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BJ's Restaurants is Saturday.The most busy day to call is Thursday, which averages 420% more phone calls by comparison.Again, this is based on a sample of 115 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call BJ's Restaurants is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Ways to Contact BJ's Restaurants Customer Service
There are of course other ways to contact BJ's Restaurants customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- BJ's Restaurants customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is BJ's Restaurants's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BJ's Restaurants agent. This phone number is BJ's Restaurants's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-566-0060 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call BJ's Restaurants first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BJ's Restaurants has 1 phone number. It's not always clear what is the best way to talk to BJ's Restaurants representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BJ's Restaurants. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BJ's Restaurants. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.