How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Oakley phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Below are some clips we've found from Oakley's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Oakley.
Your privacy is important to us. Our privacy policy includes information about your rights and addresses the collection use, and disclosure of your personal information.
Find it at w w w dot oakley dot com slash e n dash u s slash legal slash privacy dash policy.
For United States, press one.
For Canada, press two."
Excerpt from a call with Oakley
Thursday, March 21, 2024 4:36 PM
After you press 1
"If you are calling for parts or to file a warranty service request, please press one.
For oakley dot com, press two."
Excerpt from a call with Oakley
Wednesday, March 6, 2024 8:35 PM
What are the hours and when should I call?
Oakley operates the call center for this 800-403-7449 phone number Mon-Fri 6am-7pm, Sat 7am-4pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oakley phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oakley staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oakley is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Oakley is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oakley staffs the call center well on Tuesday.
Why call this Oakley number?
Below is a sample of recent calls to Oakley, and their purpose. Are any of these similar to the reason you are trying to call?
Request for replacement parts: "One of the arms broke on my favorite Oakley glasses, and I need a replacement."
- From a call lasting 4m 16s , Mar 25, 2024 7:59 PM
Conclusion and closing notes
This is Oakley's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oakley agent. This phone number is Oakley's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-403-7449 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Oakley first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oakley has 1 phone number. It's not always clear what is the best way to talk to Oakley representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oakley. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oakley. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.