What is the return policy for items purchased on Zookhooks.com?

Our return policy for items purchased on Zookhooks.com is designed to provide convenience and customer satisfaction. We offer a hassle-free return process within 30 days of purchase for a full refund or exchange. To be eligible, the item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. Customers are responsible for the return shipping costs unless the product is defective or arrives damaged. To initiate a return, simply contact our customer support team, who will guide you through the process and provide a return authorization number. Once the returned item is received and inspected, we will issue a refund or exchange according to your preference. We prioritize customer happiness and strive to make the return process as smooth as possible.