What is your return policy?

Asked 6 months ago
Our return policy at ZeeBerry.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet your expectations, which is why we offer hassle-free returns. If for any reason you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving the item. To be eligible for a return, the item must be in its original condition, unworn, and with all tags and packaging intact. We do not accept returns for personalized or engraved items, as well as items marked as final sale. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and detailed instructions on how to proceed. Once the item is received and inspected, we will issue a refund for the full purchase price, excluding any shipping charges. Please note that it may take a few business days for the refund to be processed and appear in your account. Feel free to reach out to our customer service team if you have any further questions or concerns.
Answered Nov 2, 2023

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