© GetHuman Inc.

What is Zara's return policy for sale items?

Asked 2 years ago
Zara has a return policy that generally allows customers to return sale items, although certain conditions apply. Typically, items that are marked as sale or discounted must be returned within a specific time frame, which is usually thirty days from the date of purchase. However, it is essential to ensure that the items are in their original condition, unworn, and include all original tags and packaging for a successful return. In many cases, Zara may not accept returns for certain types of items, such as swimwear or undergarments, for hygiene reasons. Customers are advised to review the terms and conditions outlined in the return policy on Zara's website. Additionally, the return may need to be processed through the same method of purchase, meaning any refunds or exchanges would typically be credited back to the original form of payment. For the most accurate and current information regarding the return policy for sale items, it is advisable to refer to Zara's official website, where additional details and specific guidelines are provided. This would ensure that customers are fully informed about their options and any potential exceptions that may apply.
Christian Allen is the editor / author responsible for this content.
Answered Jul 4th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Zara Questions

Need to contact Zara?

If you need to talk to Zara customer service, now that you have the answers that you needed, click the button below.
Contact Zara

Zara

Find a list of many popular Zara questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Zara Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!