Can I return a product if I'm not satisfied?
Yes, XoticPC.com has a customer-friendly return policy that allows you to return a product if you are not satisfied. We understand that sometimes products may not meet your expectations, and we want to ensure your complete satisfaction. To initiate a return, please contact our customer support within 30 days of receiving your product. It is important to note that returned items should be in their original condition and packaging, including all accessories and documentation. Our team will guide you through the return process and provide a return merchandise authorization (RMA) number. Please note that certain restrictions may apply, such as restocking fees, shipping charges, and eligibility for return for customized items. For a smooth return experience, we recommend reviewing our detailed return policy on our website. Rest assured, we are committed to resolving any concerns and ensuring your satisfaction with our products and services.
Answered Nov 2, 2023
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