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Whirlpool Customer FAQ

Top Answers & How-to Guides

What is Whirlpool's Phone Number?

The question we are asked most often is about how to talk to Whirlpool customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Whirlpool Customer Questions

How do I get a manual for mine refrigerator WRFC2036Rw

You can find the manual for your Whirlpool refrigerator WRFC2036RW by checking the resources available on this page. There should be a link or section dedicated to product manuals where you can locate the specific manual for your model.
Asked Oct 21, 2025 2:23 PM

Where is the filter on model WTW4816FW3

The filter on the Whirlpool model WTW4816FW3 is located inside the agitator. To access it, you’ll need to remove the fabric softener dispenser from the top of the agitator and then take off the agitation cover. The filter can then be removed, cleaned, and replaced as needed.
Asked Oct 10, 2025 7:36 PM

Where is the filter on front load washer

On a front load washer, the filter is usually located at the bottom front of the machine, behind a small access panel. It may be necessary to open or remove this panel to access the filter for cleaning or maintenance. Always consult your washer's manual for specific details about the filter location and maintenance procedures.
Asked Oct 10, 2025 7:35 PM

Just bought my refrigerator about six months ago and my ice maker is not making ice

There can be several reasons why your ice maker isn't working. First, ensure that the ice maker is turned on and that the ice bin is properly installed. Check the water supply line for any kinks or blockages, and make sure the water filter is not clogged. Additionally, ensure the freezer is at the correct temperature, typically below 0°F (-18°C). If these steps do not resolve the issue, there may be a need for further troubleshooting or service.
Asked Sep 20, 2025 2:30 PM

I need to schedule a warranty appointment for my Whirlpool refrigerator and I don’t know how to enter my Model and Serial number on my Phone and I can’t speak to a person about my troubles.

We understand that entering the model and serial numbers on your phone can be challenging. Typically, you can find the model and serial number on a label located inside the refrigerator, often on the side wall or behind the crispers. When you access the warranty service section, there should be fields for you to enter this information. If you're having trouble with the app or website, it’s best to follow the prompts carefully. There is a link to the most up-to-date contact information right here on this page if you need further assistance.
Asked Sep 8, 2025 3:10 PM

Help me with my Whirlpool customer service issue

Delivery and Appointment

How Do I Set Up a Delivery Date with Whirlpool?

To schedule a delivery for your new appliance, visit the Whirlpool website and sign in or create an account. Four links are...

How Do I Setup a Repair Appointment with Whirlpool?

When your Whirlpool appliance breaks, you want to get it up and running again as soon as possible. You can visit Whirlpool...

Warranty and Return

What is the warranty coverage for Whirlpool products?

Whirlpool provides a limited warranty for appliances, generally covering parts and labor for one year after purchase. Certain...

What is the return policy for Whirlpool products?

Whirlpool's return policy varies by retailer, and while appliances generally have a limited warranty covering defects, it...

How long does it take to receive a refund for a returned Whirlpool product?

Refund times for returned Whirlpool products may differ, generally taking a few business days after the item is received. The...

Model and Parts

Where can I find the model number of my Whirlpool appliance?

Whirlpool appliance model numbers are typically located in specific areas depending on the appliance type. For refrigerators,...

Can I purchase replacement parts for my Whirlpool appliance?

Yes, replacement parts for Whirlpool appliances can be purchased through their official website, which categorizes parts by...

Energy Efficiency and Financing

What are the energy efficiency ratings for Whirlpool appliances?

Whirlpool appliances prioritize energy efficiency and often feature certifications like ENERGY STAR, indicating reduced energy...

Does Whirlpool offer any financing options for purchasing appliances?

Whirlpool recognizes that buying appliances is a considerable expense, and they offer financing options through third-party...

Installation and Cleaning

Does Whirlpool offer installation services for their appliances?

Whirlpool generally does not provide direct installation services for their appliances. However, customers can usually arrange...

Are there any special instructions for cleaning Whirlpool appliances?

Whirlpool suggests general cleaning tips for their appliances: use a mild detergent or warm vinegar solution, a stainless steel...

Promotions and Payment

Are there any discounts or promotions currently available for Whirlpool products?

Whirlpool typically offers various discounts and promotions, such as seasonal sales and rebates. For the latest information on...

What payment methods are accepted for purchasing Whirlpool appliances?

Whirlpool appliances can be bought at various retailers, with payment options varying by store. Common methods include major...

Troubleshooting and Issues

How do I troubleshoot issues with my Whirlpool appliance?

Troubleshooting Whirlpool appliances involves several steps. Start by identifying the appliance type and consulting the user...

What should I do if my Whirlpool appliance is making noise?

If a Whirlpool appliance is noisy, diagnosing the source is key. For washing machines, check for unbalanced loads or items in...
We look to the Whirlpool issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Whirlpool issues reported to GetHuman

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