What is the return policy for the Warner Brothers Online Store?

The return policy for the Warner Brothers Online Store allows customers to return their purchases within 30 days of the delivery date. To be eligible for a return, items must be unopened, unused, and in their original packaging. However, certain products, like digital downloads and personalized items, are non-refundable. To initiate a return, customers must first contact the customer service team to obtain a Return Merchandise Authorization (RMA) number. This RMA number must be clearly marked on the package being returned. The customer is responsible for the return shipping costs, except in the case of a defective or incorrect item being received. Once the returned item is received and inspected, a refund will be issued back to the original payment method within a reasonable timeframe.