What is your return policy?

Our return policy at Valentineperfume.com is designed to provide our valued customers with a hassle-free shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return window. To qualify for a return, the product must be unopened, unused, and in its original packaging. To initiate a return, simply contact our customer service team for return instructions and a return authorization number. Please note that return shipping costs will be the responsibility of the customer, unless the item received was damaged or defective. Once we receive the returned product, we will promptly process your refund or offer an exchange, depending on your preference. Refunds will be issued using the original payment method. Please allow 7-10 business days for the refund to reflect in your account. At Valentineperfume.com, we strive to ensure your complete satisfaction, and our return policy is just one of the ways we demonstrate our commitment to delivering high-quality products and exceptional customer service.