The Regence Group Customer FAQ

Top Answers & How-to Guides

What is The Regence Group's Phone Number?

The question we are asked most often is about how to talk to The Regence Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does The Regence Group offer dental and vision insurance?

Yes, The Regence Group does offer dental and vision insurance. As a comprehensive health insurance provider, we understand the importance...
Ask any question you have about The Regence Group customer service, get an answer now.

Providers and Coverage

How do I find a doctor or hospital in my network?

To find a doctor or hospital in your network, you can use our online provider directory on our website. Simply enter your location...

Can I use my health insurance out-of-state?

Yes, you can use your health insurance out-of-state with The Regence Group. As a member, you have access to a large network of healthcare...

Authorization and Claims

What is the process for requesting prior authorization for a medical procedure?

To request prior authorization for a medical procedure, you will need to complete a form provided by your insurance company. This form...

What is the process for appealing a denied claim?

To appeal a denied claim, you can start by contacting our customer service department to gather information on why the claim was denied....

Insurance Plans

What types of health insurance plans does The Regence Group offer?

The Regence Group offers a wide range of health insurance plans to accommodate different needs and budgets. These include individual...

Prescription Medications

Does The Regence Group cover prescription medications?

Yes, The Regence Group provides coverage for prescription medications. As a leading insurance provider, we understand the importance...

Network Coverage

What is the difference between in-network and out-of-network coverage?

In-network coverage refers to healthcare services sought from providers who have a contractual agreement with The Regence Group. These...

Dependents and Benefits

Can I add dependents to my health insurance plan?

Yes, you can add dependents to your health insurance plan with The Regence Group. We understand that family dynamics change, so we...

Does The Regence Group offer dental and vision insurance?

Yes, The Regence Group does offer dental and vision insurance. As a comprehensive health insurance provider, we understand the importance...

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Ask any question you have about The Regence Group customer service. We will do our best to get you answers right away.
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