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The Massage Asylum Customer FAQ

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What is The Massage Asylum's Phone Number?

The question we are asked most often is about how to talk to The Massage Asylum customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are gratuities expected or included in the price?

Gratuities are not included in the price of our services at The Massage Asylum. However, if you believe your massage therapist has...
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Services

What services does The Massage Asylum offer?

The Massage Asylum offers a wide range of therapeutic services to cater to diverse needs. Our skilled therapists specialize in various...
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Duration

How long is each massage session?

Each massage session at The Massage Asylum typically lasts for 60, 75, or 90 minutes. The duration of the session can be chosen based...
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Appointments

Do I need to make an appointment?

Yes, appointments are required at The Massage Asylum. We highly recommend scheduling in advance to ensure availability and to allow...
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Attire

What should I wear during the massage?

During a massage at The Massage Asylum, we want you to feel comfortable and relaxed. Therefore, we recommend wearing loose and comfortable...
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Therapist Request

Can I request a specific massage therapist?

Yes, at The Massage Asylum, you can absolutely request a specific massage therapist. We understand that each individual has unique...
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Cancellation Policy

What is the cancellation policy?

At The Massage Asylum, we understand that unforeseen circumstances may arise, requiring you to cancel or reschedule your appointment....
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Gift Certificates

Are gift certificates available?

Yes, gift certificates are available at The Massage Asylum. Our gift certificates make the perfect gift for friends, family, or loved...
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Couples Massages

Do you offer couples massages?

Yes, we offer couples massages at The Massage Asylum. Our couples massage sessions are designed to provide a relaxing and rejuvenating...
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Accessibility

Is The Massage Asylum wheelchair accessible?

Yes, The Massage Asylum is wheelchair accessible. We strive to ensure that all clients can comfortably access our services. Our facility...
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Licensing

Are the massage therapists licensed?

Yes, all of our massage therapists at The Massage Asylum are fully licensed. We understand the importance of ensuring a safe and professional...
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Payment Methods

What types of payment methods are accepted?

The Massage Asylum accepts a wide range of payment methods to ensure convenience for our clients. We accept all major credit and debit...
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Gratuities

Are gratuities expected or included in the price?

Gratuities are not included in the price of our services at The Massage Asylum. However, if you believe your massage therapist has...
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Help me with my The Massage Asylum customer service issue

Ask any question you have about The Massage Asylum customer service. We will do our best to get you answers right away.
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