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The General Insurance Customer FAQ

Top Answers & How-to Guides

What is The General Insurance's Phone Number?

The question we are asked most often is about how to talk to The General Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about The General Insurance customer service, get an answer now.

Recent The General Insurance Customer Questions

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Quotes and Coverage

How can I get a quote for auto insurance?

To get an auto insurance quote from The General, visit their website and follow the prompts for entering personal details,...

What types of insurance does The General Insurance offer?

The General Insurance mainly offers auto insurance, with various options like liability, collision, and comprehensive coverage....

What is the coverage area for The General Insurance?

The General Insurance operates across the United States, providing tailored automobile coverage based on state-specific...

What information do I need to provide to get a quote?

To obtain a quote from The General Insurance, you will need to provide personal information, vehicle details, driving history,...

Claims and Support

How do I file a claim?

To file a claim with The General Insurance, one should gather relevant documentation, including evidence and contact details....

What should I do if I receive a traffic ticket?

When dealing with a traffic ticket, first read it thoroughly to understand the details. Decide whether to contest it in court...

How can I check the status of my claim?

To check your claim status with The General Insurance, visit their website, where you can log in to an online portal using your...

Policy Management

What are the payment options available?

The General Insurance provides multiple payment methods, including online payments via their website, automatic payments, mail...

Can I add additional drivers to my policy?

The General Insurance permits policyholders to add extra drivers to their auto insurance, which can be helpful for family or...

Can I make changes to my policy online?

Yes, The General Insurance customers can often update their policies online for convenience. They can log into their accounts...

Are there any penalties for late payments?

The General Insurance usually has penalties for overdue payments, which may include fees or loss of coverage. Policyholders...

What happens if I miss a payment?

When a policyholder misses a payment to The General Insurance, they might receive a notification and need to act to avoid...

Discounts and Bundles

What discounts are available for policyholders?

The General Insurance provides multiple discounts for policyholders, including rewards for safe driving, bundling policies,...

Can I bundle multiple insurance policies with The General?

The General Insurance allows customers to bundle multiple policies, often resulting in discounts and easier management. This...

Are there discounts for safe driving or insuring multiple cars?

The General Insurance provides discounts for safe driving and insuring multiple vehicles. Safe driving rewards those with clean...
We look to the The General Insurance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
The General Insurance issues reported to GetHuman
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