© GetHuman Inc.

Symantec Customer FAQ

Top Answers & How-to Guides

What is Symantec's Phone Number?

The question we are asked most often is about how to talk to Symantec customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What kind of customer support does Symantec provide?

Symantec offers extensive customer support options, including self-service resources like documentation and knowledge base...

What are the different support options for Symantec products?

Symantec provides multiple support options for its products, including online resources like the Knowledge Base, community...
Ask any question you have about Symantec customer service, get an answer now.
Contact Symantec customer service

Recent Symantec Customer Questions

Help me with my Symantec customer service issue

Protection Capabilities

How does Symantec protect against cyber threats?

Symantec employs a comprehensive strategy to combat cyber threats through advanced technologies like machine learning and...
Read more

Can I schedule regular scans with Symantec software?

Yes, users can set up automatic scanning schedules with Symantec's software, especially Norton products. This feature allows...
Read more

What malware detection methods does Symantec use?

Symantec implements several malware detection methods, including signature-based detection, heuristic analysis, behavioral...
Read more

Product Information

What products does Symantec offer?

Symantec provides a variety of cybersecurity products, including Norton for personal antivirus protection, Endpoint Protection...
Read more

Can Symantec protect my mobile devices?

Symantec provides specialized solutions for mobile device protection, including malware detection, web security, and privacy...
Read more

What is the difference between Symantec Endpoint Protection and Symantec Norton Antivirus?

Symantec Endpoint Protection is geared towards businesses, offering extensive security for networks and devices, while Symantec...
Read more

What are the system requirements for Symantec software?

The system requirements for Symantec software can differ by product but generally include a compatible operating system, a...
Read more

Does Symantec provide antivirus protection for businesses?

Symantec does offer antivirus protection tailored for businesses, which includes extensive security solutions designed to...
Read more

Installation and Usage

Does Symantec offer any free tools or trials?

Symantec provides free tools and trial versions of its security solutions, like Norton antivirus, for users to evaluate their...
Read more

How often are Symantec products updated?

Symantec consistently updates its products like Norton Antivirus and Symantec Endpoint Security to address new threats, often...
Read more

Can I use Symantec products on multiple devices?

Yes, Symantec products can be used on multiple devices, subject to specific licensing agreements. Many products, like Norton...
Read more

How do I uninstall Symantec software from my device?

To uninstall Symantec software, Windows users can access the Control Panel's "Programs and Features" to find and remove the...
Read more

Account and Support

What kind of customer support does Symantec provide?

Symantec offers extensive customer support options, including self-service resources like documentation and knowledge base...
Read more

What are the different support options for Symantec products?

Symantec provides multiple support options for its products, including online resources like the Knowledge Base, community...
Read more

How can I recover my Symantec account if I forget my password?

To recover a forgotten Symantec account password, a user should go to the Symantec or Norton website and find the "Forgot...
Read more
We look to the Symantec issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Symantec issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!