What if I received a damaged or incorrect item?

If you receive a damaged or incorrect item from Shamansmarket.com, we are here to assist you promptly. First, we apologize for the inconvenience caused. To resolve this issue, please contact our customer support team within 7 days of receiving the item. You can reach us via email or phone, and our dedicated team will guide you through the return and exchange process. We may require you to provide photographs or additional information to assess the damage or incorrect item. Once we confirm the issue, we will arrange a replacement or refund at no additional cost to you. At Shamansmarket.com, we strive to ensure customer satisfaction, and we appreciate your understanding and cooperation in resolving such matters efficiently.