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How Do I Check My Application Status with SafeLink?

In a nutshell: SafeLink Wireless subscribers receive a smartphone, free minutes, data, and texts each month. Devices available for users include Apple phones, Huawei, LG, Samsung, TCL and Nokia. Safelink also offers a Keep-Your-Own Smartphone plan, allowing subscribers to use their current phone and mobile number. A service provided by TracFone, SafeLink has approximately 20 million users to date. Note: only one subscriber per household. \n\nYou may qualify for SafeLink Wireless when you enroll in Medicaid programs, are a veteran, or have a supplemental security income. If you have applied and want to check the status of your application, read this helpful guide.

Jeff Whelpley is the editor / author responsible for this content.
Apr 15, 2025

Introduction

SafeLink Wireless subscribers receive a smartphone, free minutes, data, and texts each month. Devices available for users include Apple phones, Huawei, LG, Samsung, TCL and Nokia. Safelink also offers a Keep-Your-Own Smartphone plan, allowing subscribers to use their current phone and mobile number. A service provided by TracFone, SafeLink has approximately 20 million users to date. Note: only one subscriber per household.

You may qualify for SafeLink Wireless when you enroll in Medicaid programs, are a veteran, or have a supplemental security income. If you have applied and want to check the status of your application, read this helpful guide.

Go To SafeLink's My Service

Use this link: https://www.safelinkwireless.com/en/#!/login

Please complete all the required details, including your zip code and the last four digits of your SSN. Then, click the "I'm not a robot" box before hitting "Continue."

To check the status of your application, follow the on-screen instructions on the next page. You can also check the status by tapping on the Enrollment Number tab on this page.

How Do I Check My Application Status with SafeLink? (Step 1)

Enter Your Enrollment Number

Using the same link, type in your enrollment number and your birth date. Check the I'm not a robot box before clicking Continue.

Contact SafeLink's 1-800 Number

Another way to contact SafeLink to check the status of your application is to call them directly. Use their 1-800 number and ensure you can verify your identity. You may need to provide them with the last four digits of your SSN, enrollment number, and date of birth.

If you haven't applied yet, go to SafeLink Wireless' homepage for the offers available in your area. Simply enter your zip code to see the available offers. Note that plans vary by state and the Amazon Prime free 3-month subscription is only for new users.

Re-Enroll Your Account

If you lost your service and want to return to SafeLink, simply fill out the form on this page and tap Continue. The SafeLink team can check your account and re-enroll you back into the program. Use this link: https://www.safelinkwireless.com/en/#!/comeback?promoCode=SLACP21059 

Conclusion

Are you having issues applying for SafeLink Wireless or checking the status of your application? Try using their chat support feature to get more information about their services or on how else to check on the status of your application. Other options for getting in touch with SafeLink Wireless are to use their self-service tools available around the clock and to call them directly. You may also contact SafeLink's Customer Support.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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SafeLink Wireless

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