What happens if a winner cannot be reached or refuses the prize?

If a winner cannot be reached or refuses the prize, Publisher's Clearing House will conduct a thorough investigation to ascertain the reasons behind the inability to contact or the refusal. In the rare cases where a winner cannot be located, the prize will not be awarded and an alternate winner will be chosen through a random selection process. The company utilizes various means, including certified mail and telephone calls, to reach potential winners, and makes every effort to ensure they receive their deserved prize. Publisher's Clearing House values transparency and fairness, ensuring that all eligible entrants have an equal chance to claim the prize.