Publisher's Clearing House Customer FAQ

Winners typically have 30 days from the date of notification to claim their prizes. It's important to follow the instructions provided by Prize Patrol to ensure you complete the claiming process correctly and on time.

Yes, Publisher's Clearing House does notify winners by phone, but they do not leave messages. Winners are typically contacted directly and must answer the call to confirm their prize.

To add a debit card to your accounts with games and shopping on Publisher's Clearing House, navigate to your account settings. You will be prompted to enter in your card details such as card number, expiration date and CVV code typically located on the back of your card. Once you've entered these details, make sure to click on "Save" or "Update" button to ensure the changes have been saved. Now, your card is connected with your games and shopping accounts, and you can make purchases directly. Please ensure to keep your card details secure and remember to update them if your card is lost, stolen, or expired.

To change your address after a move for Publisher's Clearing House (PCH), you can follow these steps. First, log into your PCH account online. If you do not have an account, you’ll need to create one using the email address associated with your PCH participation. Once you are logged in, locate and click on the "Customer Service/Help" link. You will find a section for account updates where you can input your new address information. After you input your new details, make sure to hit save to apply these changes.