What is your return policy?

PC Mall's return policy allows customers to return products within 30 days of the purchase date, as long as the items are in their original condition and packaging, and have not been used or damaged. To initiate a return, customers must contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. This number should be clearly marked on the outside of the package being returned. Please note that certain products may have different return policies due to manufacturer restrictions or being non-returnable, which will be clearly indicated on the product page. PC Mall offers free return shipping for items that arrived damaged or were shipped incorrectly, while a restocking fee may apply for non-defective returns. Refunds are typically processed within 7-10 business days after receipt of the returned item.