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OneWest Bank Customer Service
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FAQ
Updated
August 27, 2025
OneWest Bank Customer FAQ
Top Answers & How-to Guides
What is OneWest Bank's Phone Number?
The question we are asked most often is about how to talk to OneWest Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What types of accounts does OneWest Bank offer?
OneWest Bank has a range of accounts tailored to customer needs, including various checking and savings accounts with benefits...
What are the fees associated with OneWest Bank accounts?
OneWest Bank accounts come with various fees, including monthly service charges, overdraft fees, insufficient funds fees, and...
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Bank Information
What are the hours of operation for OneWest Bank?
OneWest Bank's hours may differ by branch but generally, many locations are open from 9:00 AM to 5:00 PM Monday to Friday, with...
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Where can I find the nearest OneWest Bank branch?
To locate the nearest OneWest Bank branch, one can use the branch locator on the official website by entering their zip code or...
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What types of accounts does OneWest Bank offer?
OneWest Bank has a range of accounts tailored to customer needs, including various checking and savings accounts with benefits...
Read more
What are the fees associated with OneWest Bank accounts?
OneWest Bank accounts come with various fees, including monthly service charges, overdraft fees, insufficient funds fees, and...
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Account Services
Can I transfer funds between OneWest Bank accounts?
OneWest Bank offers the option for customers to transfer funds between their accounts through online banking, mobile banking,...
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What is the process for opening a new account?
To open a new account with OneWest Bank, first identify the account type you need. Then, gather required documentation,...
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Are there any age requirements for account holders?
OneWest Bank generally requires account holders to be at least eighteen years old for individual accounts, consistent with U.S....
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Does OneWest Bank offer joint accounts?
OneWest Bank does indeed provide joint accounts, which are ideal for couples or partners managing finances together. Both...
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Can I view my account statements online?
Yes, OneWest Bank provides online access to account statements through its secure banking platform. Customers can log in to...
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Loans and Interest
What types of loans does OneWest Bank offer?
OneWest Bank provides a range of loan products, including mortgage loans for home purchases or refinancing, personal loans for...
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What are the interest rates for savings accounts?
Interest rates for savings accounts at OneWest Bank vary based on the account type, balance, and market conditions. It is...
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Security and Banking
What security measures does OneWest Bank take to protect my information?
OneWest Bank prioritizes customer data security through various measures, including encryption, firewalls, physical security...
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Does OneWest Bank offer mobile banking services?
OneWest Bank provides mobile banking services that enable customers to manage their accounts easily using their devices. Users...
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FAQ Table of Contents
Contact OneWest Bank
Bank Information
Account Services
Loans and Interest
Security and Banking
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