How Do I Report That I'm Locked Out of My Vehicle to OnStar?

Introduction

Changing or updating your reservation with Frontier Airlines is simple once you know what to do. Start at flyfrontier.com, log in or find your trip, then choose what part of your booking needs to change. You can adjust dates, destinations, or passenger details, and pay any applicable fees. After you confirm the update, you’ll get an email with your new details. By following these steps, you can fix mistakes or adapt your plans with ease. Now that your reservation is up to date, all that’s left is to enjoy your trip.

Use the OnStar Mobile App

If you have the OnStar Guardian app or a branded app like myChevrolet, myBuick, myGMC, or myCadillac, you can unlock your car directly from your phone.

Remote Commands

Start by opening the app and signing in using your account details. Look for the “Remote Commands” section and select “Unlock My Vehicle.” Confirm the action when prompted. OnStar will send a signal to your car to unlock the doors within seconds. This method is the fastest and most convenient, especially if your phone is charged and connected to the internet. If you need help, customer service is available online and by phone.

Go to the OnStar Website

If you don’t have the app installed, you can still get help through OnStar’s website. Use a smartphone or computer to visit www.onstar.com. Click on “Sign In” at the top right corner and enter your username and password. Once logged in, navigate to the remote services section. There, you’ll find an option to unlock your car. Follow the steps, and OnStar will send the signal to your vehicle. Make sure your internet connection is stable to avoid delays.

Call OnStar Directly

If you don’t have internet access or are unable to log in, calling OnStar is a reliable option. Dial this number using any phone. When prompted, choose to speak with a representative. Explain your situation and provide your account information. You may need to answer a few security questions to verify your identity. Once verified, the advisor will send a remote unlock signal to your vehicle. Stay near your car and wait for the confirmation signal.

Use the In-Vehicle Button (If You Can Reach It)

In some cases, a window may be cracked open, or the vehicle may still be running. If it’s safe to do so, try reaching the blue OnStar button inside the car, usually located on the rearview mirror or dashboard. Press the button and wait for a connection to an OnStar advisor. Tell them you’re locked out and request a remote unlock. Only attempt this if it doesn’t put you in danger or damage the vehicle. Do not break a window to reach the button.

Conclusion

Getting locked out of your vehicle is never fun, but OnStar gives you fast, safe options to get back inside. You can use the mobile app or log in to the OnStar website to send a remote unlock command. If those options are not available, you can always call OnStar directly. In rare cases, you may be able to press the in-vehicle button yourself. After you complete the steps, OnStar will send a signal to unlock your car. If the unlock fails, they may connect you with roadside assistance. Help is just a few clicks or a call away.