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Oceanic Time Warner Cable Customer FAQ

Top Answers & How-to Guides

What is Oceanic Time Warner Cable's Phone Number?

The question we are asked most often is about how to talk to Oceanic Time Warner Cable customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Oceanic Time Warner Cable Customer Questions

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Services Offered

What services does Oceanic Time Warner Cable offer?

Oceanic Time Warner Cable offers a variety of telecommunications services, including high-speed Internet, diverse television...
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Can I access my cable/internet services when I'm away from home?

Yes, customers of Oceanic Time Warner Cable can access cable and internet services remotely. They can use Wi-Fi hotspots for...
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What is the availability of high-speed internet in my area?

The availability of high-speed internet from Oceanic Time Warner Cable differs by location, especially in Hawaii. To check if...
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What parental control features are offered by Oceanic Time Warner Cable?

Oceanic Time Warner Cable offers parental control features that allow families to restrict access to certain content based on...
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Equipment and Warranty

What is the warranty for cable boxes and equipment?

Oceanic Time Warner Cable provides a warranty for cable boxes and equipment that typically covers defects in materials and...
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Is there a warranty on the equipment provided by Oceanic?

Oceanic Time Warner Cable usually provides a warranty on its equipment, covering defects during normal use. However, damage...
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Fees and Charges

What are the fees for canceling my cable/internet services?

Oceanic Time Warner Cable may impose fees for canceling services, especially early termination fees if you cancel before your...
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Are there any discounts or promotions available for new customers?

New customers can often find attractive discounts and promotions from Oceanic Time Warner Cable, such as reduced rates, free...
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Are there any early termination fees for canceling Oceanic services?

Oceanic Time Warner Cable may charge early termination fees if a customer cancels their service before the contract ends. These...
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What are the installation fees for Oceanic Time Warner Cable services?

Oceanic Time Warner Cable charges different installation fees based on chosen services and plans, with factors like technician...
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Internet Issues

How can I upgrade my internet plan?

To upgrade internet service with Oceanic Time Warner Cable, customers can visit their website to review various plans. After...
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What troubleshooting steps should I take if I can't connect to the internet?

To troubleshoot internet connectivity issues, users should first check if the wireless router is powered on and functioning...
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We look to the Oceanic Time Warner Cable issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Oceanic Time Warner Cable issues reported to GetHuman
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