Can I return an item without a receipt?

Asked 6 months ago
No, you cannot return an item without a receipt. Newegg requires a valid proof of purchase for all returns. The receipt serves as evidence of your original purchase and is necessary to process returns or exchanges. It helps Newegg verify the item's purchase date and price, ensuring a smooth return process that adheres to their policies. Without a receipt, Newegg cannot validate your claim, and the return may be denied. It is recommended to retain your original receipt as a safeguard when making a purchase. If you no longer have the receipt, contact Newegg's customer service for further assistance and potential alternatives to resolve your issue.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Newegg?

If you need to call Newegg customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Newegg

Newegg

Find a list of many popular Newegg questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call NeweggNewegg Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!