What is the return policy?
Our return policy at Natty Shirts is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. If for any reason you are not completely satisfied with your purchase, you can return the item(s) in their original condition and packaging. However, we do not accept returns on personalized or custom-made products, as they are specifically tailored to your needs. To initiate a return, please contact our customer support team, who will guide you through the process and provide a return authorization number. Once we receive the returned item(s), we will promptly issue a refund to your original payment method. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
Answered May 3, 2024
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