What is your return policy?
Our return policy at Kegworks.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process. We accept returns within 30 days of delivery, provided the items are in their original condition and packaging. To initiate a return, simply contact our customer service team with your order information. We will provide you with a return authorization number and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned items, we will issue a refund to the original payment method, minus any applicable shipping fees. We strive to make the return process as easy and convenient as possible for our valued customers.
Answered Nov 2, 2023
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