What is Karhu's return policy?
Karhu has a straightforward return policy aimed at ensuring customer satisfaction. If you are not entirely happy with your purchase, you can initiate a return within 30 days of receipt. The item should be unworn, undamaged, and in its original packaging. To start the return process, reach out to our customer service team with your order details. Once the return is approved, you will receive a return label to send the product back to us at no cost. Upon receiving the item and confirming its condition, we will promptly refund the full purchase price, excluding shipping fees. For exchanges, please contact customer service to arrange the details. Rest assured, Karhu is committed to providing a hassle-free and fair return experience for all our valued customers.
Answered Nov 2, 2023
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