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Jaipur Rugs Inc Customer FAQ

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Company Information

Where is Jaipur Rugs Inc located?

Jaipur Rugs Inc is headquartered in Jaipur, India, where it began. While it specializes in handmade rugs reflecting local...
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Does Jaipur Rugs Inc offer wholesale purchasing options?

Jaipur Rugs Inc offers wholesale purchasing options primarily for retailers and businesses seeking bulk orders of their...
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Does Jaipur Rugs Inc have any physical retail stores?

Jaipur Rugs Inc primarily operates online but also has a network of showrooms and partner retailers where customers can view...
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Products and Customization

What types of rugs does Jaipur Rugs Inc sell?

Jaipur Rugs Inc provides a wide selection of rugs, including handwoven options that combine traditional craft with modern...
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Are Jaipur Rugs Inc's rugs handmade?

Jaipur Rugs Inc specializes in handmade rugs created by skilled artisans using traditional methods. Each rug is unique, made...
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Can I order a custom-designed rug from Jaipur Rugs Inc?

Jaipur Rugs Inc provides options for ordering custom-designed rugs, allowing clients to collaborate with designers on...
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What materials are used in Jaipur Rugs Inc's rugs?

Jaipur Rugs Inc offers a diverse range of materials for their rugs, including wool for durability, cotton for softness and ease...
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What is the expected lifespan of a Jaipur rug?

The lifespan of a Jaipur rug can greatly vary based on factors like materials, construction, and maintenance. Handwoven rugs...
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Shipping and Orders

Does Jaipur Rugs Inc offer international shipping?

Jaipur Rugs Inc does provide international shipping to many countries, but costs and delivery times may differ by location and...
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Can I track the status of my order from Jaipur Rugs Inc?

Yes, customers can track their orders from Jaipur Rugs Inc through a confirmation email and the website. They usually include...
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What payment methods does Jaipur Rugs Inc accept?

Jaipur Rugs Inc accepts various payment methods, including major credit cards and PayPal. They might also provide financing...
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Returns and Care

What is Jaipur Rugs Inc's return policy?

Jaipur Rugs Inc has a customer-oriented return policy allowing returns within 30 days of delivery if the rug is in original...
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Do you offer design consultations for custom rugs?

Jaipur Rugs Inc does not offer direct design consultations for custom rugs; instead, they showcase a diverse range of handwoven...
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What is the process for caring for my rug?

To maintain your Jaipur Rugs Inc rug, vacuum it regularly with a suction-only setting. Address spills immediately by blotting,...
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Are there any maintenance tips for your handmade rugs?

To maintain handmade rugs from Jaipur Rugs Inc, regular vacuuming is essential, using a vacuum without a beater bar to protect...
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