How long does it take for a payment to be credited to an inmate's account?

Asked 6 months ago
The time it takes for a payment to be credited to an inmate's account varies depending on the method of payment. If you make a payment using a credit or debit card, it is usually credited within 24-48 hours. However, payments made through money order or check may take longer, typically 7-10 business days for processing and credited to the inmate's account. Please note that weekends and holidays may affect processing times. To ensure quicker processing, it is recommended to make payments using a credit or debit card. Additionally, it's important to ensure that all payment details are accurate, as any discrepancies may cause delays in crediting the payment to the inmate's account.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call JPay?

If you need to call JPay customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call JPay

JPay

Find a list of many popular JPay questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call JPayJPay Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!