What is your return policy?

Our return policy at Industrialrideshop.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet your expectations. If you are not 100% satisfied with your purchase, you may return the item within 30 days of receiving it for a refund or exchange. The returned item must be in its original condition and packaging. We do not accept returns on used or damaged products, unless there is a manufacturing defect. To initiate a return, simply contact our customer support team with your order details. Please note that return shipping costs will be the responsibility of the customer unless the return is a result of our error. We aim to process all returns promptly upon receipt, ensuring a hassle-free experience for our valued customers.