How do I return something for a refund to Ikea?

In a nutshell: Ikea offers a generous returns policy to its customers. You have up to 365 days to return new and unopened items to Ikea and get a full refund. However, Ikea doesn't accept electrical appliances, food items, custom-made items, plants, etc. Ikea has the right to assess the returned products, which may be refunded or replaced. Damaged items will be refused. You can return mattresses if you think they're either too soft or too firm. You can get a new mattress as long as the returned mattress isn't damaged. Read further to get started with Ikea's returns process.

Introduction

Ikea offers a generous returns policy to its customers. You have up to 365 days to return new and unopened items to Ikea and get a full refund. However, Ikea doesn't accept electrical appliances, food items, custom-made items, plants, etc. Ikea has the right to assess the returned products, which may be refunded or replaced. Damaged items will be refused. You can return mattresses if you think they're either too soft or too firm. You can get a new mattress as long as the returned mattress isn't damaged. Read further to get started with Ikea's returns process.

Log Into Your Account

Process the refund faster by signing in to your account. Use the email address associated with your purchase.

How do I return something for a refund to Ikea? (Step 1)

Visit the Returns Page

If you can't log in or can't remember your password, the other option is to use this link: https://www.ikea.com/us/en/returns/

You can also go back to the login page and click Forgot Password to get access to your account. To reset the password, just enter your email address and follow the reset password instructions sent to your email.

Enter the Order Number

Type in the order number or receipt number of the item you want to return.

Click Initiate Return

Follow the on-screen instructions after tapping on Initiate Return.

Fill Out All the Other Details

You'll also need to add the products you want to return, the reason for the return and other details.

After submitting the request, follow the on-screen instructions to successfully process the return. If you have questions, feel free to get in touch with Ikea's Customer Support. You can contact Ikea via email or phone, by sending them a WhatsApp message, or through social media.

Contact Ikea

If you need additional assistance with your item, you may also contact Ikea for help. Do note that the 365-day return policy doesn't apply to damaged items or normal wear and tear. You can check the website to get a list of all the items you can't return to Ikea.

Visit the FAQ Page

If you have other questions about Ikea's return policy, visit the FAQ page.

The FAQ page also contains more information about Ikea's products, such as how to check the status of your order or what to do when the item is damaged. If you don't see what you're looking for, contact Customer Support.

This is the link to the FAQ page: https://www.ikea.com/us/en/customer-service/faq/

Conclusion

When returning an item purchased with a credit card, the refund will be issued to the original card. However, you need to present the credit card slip and the original card when returning the item to Ikea. If you purchased with cash, a cash refund will be issued.

If you plan to return an item in the future, ensure that it's not damaged or abused. Otherwise, Ikea can refuse the transaction. For other questions about Ikea refunds, please don't hesitate to get in touch with Customer Support.

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