The return policy for Homedecorators.com allows customers to return most items within 30 days of the delivery date for a refund or exchange. To be eligible for return, products must be in their original condition, including packaging and accessories. However, certain items such as custom-made or personalized products, mattresses, and clearance items are non-returnable unless damaged or defective. To initiate a return, customers can contact customer service by phone or email to obtain a return authorization number. Return shipping fees may apply unless the return is due to a damaged or defective product. Refunds are typically processed within two weeks of receiving the returned item. Overall, Homedecorators.com aims to provide a hassle-free return experience while ensuring customer satisfaction.
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