What is the return policy for Hach Company products?

Hach Company offers a hassle-free return policy for its products. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of purchase for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by the sales receipt or proof of purchase. Hach Company will also cover the return shipping costs. However, certain products may have specific return guidelines due to their nature, such as perishable items or custom orders. These guidelines will be clearly stated on the product page or during the checkout process. For more information or to initiate a return, please contact our customer service team who will assist you promptly.