Duluth Trading Company Customer FAQ

Top Answers & How-to Guides

What is Duluth Trading Company's Phone Number?

The question we are asked most often is about how to talk to Duluth Trading Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I sign up for a newsletter to receive updates on new products and promotions?

Yes, you can sign up for our newsletter to stay informed about our latest products and promotions. By subscribing to our newsletter,...
Ask any question you have about Duluth Trading Company customer service, get an answer now.

Recent Duluth Trading Company Customer Questions

Received wrong size in my order

We're sorry to hear that you received the wrong size item in your order. We understand how frustrating this can be. What you can do is to return the item and request for an exchange to the correct size you originally ordered. Ensure that the item is in its original condition with tags still attached. You may use the return form that came with your order to specify the details of your exchange. Once we receive your return, we'll process your exchange as rapidly as possible.
Asked Mar 6, 2024 10:38 PM

Help me with my Duluth Trading Company customer service issue

Returns and Exchanges

What is the return policy for Duluth Trading Company?

The return policy for Duluth Trading Company is designed to provide customers with satisfaction. We understand that sometimes a product...

What are the care instructions for Duluth Trading Company products?

To ensure the longevity and performance of your Duluth Trading Company products, proper care is key. Most of our garments can be machine...

Shipping and Delivery

How long does it take to receive an order from Duluth Trading Company?

The delivery time for an order from Duluth Trading Company can vary depending on several factors. Generally, we strive to process orders...

Do you offer international shipping?

Yes, we offer international shipping for customers outside of the United States. At Duluth Trading Company, we understand that our...

Payment Methods

What payment methods are accepted on the Duluth Trading Company website?

Duluth Trading Company accepts a variety of payment methods on their website for convenient and secure transactions. Customers can...

Order Management

Can I track my order online?

Yes, you can easily track your order online through the Duluth Trading Company website. Once your order has been processed and shipped,...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but it is best to act quickly. We understand that circumstances...

Gift Cards

Do you offer gift cards?

Yes, Duluth Trading Company offers gift cards for purchase. Our gift cards are the perfect solution for any occasion, allowing recipients...

Sales and Promotions

Are there any sales or promotions currently running?

Yes, there are various sales and promotions currently running at Duluth Trading Company. We strive to offer our customers the best...

Sizing

Do you have a size chart for your clothing?

Yes, we provide a comprehensive size chart for our clothing on our website. We understand the importance of finding the right size,...

Store Locations

Are there any physical retail locations for Duluth Trading Company?

Yes, Duluth Trading Company operates several physical retail locations across the United States. With a commitment to bringing their...

Newsletter

Can I sign up for a newsletter to receive updates on new products and promotions?

Yes, you can sign up for our newsletter to stay informed about our latest products and promotions. By subscribing to our newsletter,...
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