What is the return policy for products purchased from Direct Source Imports, Inc.?
Asked 6 months ago
Direct Source Imports, Inc. has a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt. To initiate a return, simply contact our customer service team with your order details. The product must be unused, in its original packaging, and in resellable condition. Once the return is approved, you will receive a return label to ship the item back to us at no cost. Once we receive the returned product, we will validate its condition and issue a refund. The refund will be processed using your original payment method. Please note that certain items, such as personalized or custom-made products, may not be eligible for return. For any further questions or concerns, our dedicated customer service team is available to assist you.
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