What is the return policy?

DS Waters of America Inc. offers a flexible and customer-centric return policy. If you are not satisfied with your purchase, we strive to address your concerns promptly. For sparkletts.com orders, we accept returns within 30 days from the date of delivery, provided the products are unopened and in their original packaging. Simply contact our customer service team to initiate the return process. If you receive damaged or incorrect items, we will arrange for replacements or offer a full refund, including any applicable shipping charges. For Home & Office Delivery and Office Beverage Services, please reach out to your local service provider to discuss specific return policies. We are committed to ensuring your satisfaction with our products, and our knowledgeable team is always ready to assist you with any inquiries or issues.