How Do I Update the Information on My Care.com Account?
Care.com, founded in 2006, is a leading online firm that offers caregivers for a pets, children and elderly citizens. Headquartered in Texas, the digital platform offers housekeeping and tutoring services for families too.
You can opt for a primary or premium membership plan to search and connect with local caregivers. The company offers a plethora of information about the experience and personal information of the employees.
You can choose to register on their website and start your search for a tutor, nanny, housekeeper or babysitter for your home. After you have created a new account, you can also contact customer support to modify the details on the Care.com account.
Reasons to Update Information on Care.com
There may be many reasons to update your information on the Care.com account. Some of the reasons include:
- You may wish to change your home address.
- You have updated your mobile number.
- You want to enter a new email address.
- You wish to change your username and password.
Keeping your personal information up-to-date is essential on Care.com, both as a caregiver or a family. The website helps to connect with suitable options based on location, requirement, rate and job profile.
As a caregiver, if you do not change your contact details, you may lose out on the best employment options. Similarly, if a family does not update their address or phone number, they cannot connect with the right caregivers.
If you wish to change your personal information on Care.com, you can contact the customer service representative over the phone, email or do it yourself through the online portal.
Steps to Update Personal Information on Care.com
You can easily modify the details on the Care.com account by using the following steps:
- Go to the Care.com website and log in to your account with the username and password.
- Go to the Accounts and Settings page. You must visit the General Information part of the settings page.
- You will either see a drop-down box with the name Me or with three small lines. After you click there, you will see the Settings & Privacy button.
- Next, you must click on the Edit button. Your personal details will be displayed on the screen.
- You can change the information as required. Once you are done, you must click on the save changes for successfully updating the details. If you do not see the changes in the website, you can reach for help from the Care.com help desk team.
Call Customer Support Team
The best option to change your personal information on Care.com is to call the company's customer support team. An agent will talk to you over the phone and guide you through the process of updating your account information.
Send an Email to Helpdesk
If you cannot connect to customer service over the phone for some reason, you can contact them through their email service.
You must mention the details about your account and what changes you wish to update to the website. You may get an immediate reply from the 24-hour customer service team at Care.com.
Other Information That You May Change on Care.com
Some other essential information that you may change on Care.com include:
- Payment details.
- Rate of services.
- Upgrade or downgrade membership plans.
- Edit a job posting.
- Upload or remove a photo.
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