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Build.com Customer Service
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FAQ
Updated
May 3, 2024
Build.com Customer FAQ
Top Answers & How-to Guides
What is Build.com's Phone Number?
The question we are asked most often is about how to talk to Build.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is your warranty policy for products?
At Build.com, we stand behind the quality and performance of our products. We offer warranties on a variety of items to provide our...
Ask any question you have about Build.com customer service, get an answer now.
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Contact Build.com customer service
Order Tracking
How do I track my order?
To track your order, you can log into your Build.com account and view your order history. You will be able to see the status of your...
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Order Changes
How can I cancel or change my order?
To cancel or change your order, please reach out to our customer service team as soon as possible. They will assist you with any necessary...
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Can I modify my billing or shipping address after placing an order?
Yes, you can modify your billing or shipping address after placing an order. At Build.com, we understand that sometimes our customers...
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Coupon Codes
How do I apply a coupon code?
To apply a coupon code on Build.com, simply add your desired items to your cart and proceed to checkout. During the checkout process,...
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Return Policy
What is your return policy?
Our return policy at Build.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Shipping
Do you offer free shipping?
Yes, we offer free shipping on select items within the United States. Qualifying products will be clearly marked on our website with...
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Do you offer international shipping?
Yes, Build.com offers international shipping. We understand that our customers are located all over the world and we strive to provide...
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How long does shipping take?
At Build.com, shipping times vary depending on the product and delivery location. Most in-stock items are typically shipped within...
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Order Placement
Can I place an order over the phone?
Yes, you can place an order over the phone with Build.com. We understand that some customers prefer to speak directly with a sales...
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Payment Methods
What payment methods do you accept?
We accept a variety of payment methods to provide convenience and flexibility for our customers. At Build.com, you can pay for your...
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Installation Services
Do you offer installation services?
Yes, we offer installation services for a hassle-free experience. Our trusted network of professional contractors is available to assist...
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Warranty Policy
What is your warranty policy for products?
At Build.com, we stand behind the quality and performance of our products. We offer warranties on a variety of items to provide our...
Read more
Help me with my Build.com customer service issue
Ask any question you have about Build.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Build.com
Order Tracking
Order Changes
Coupon Codes
Return Policy
Shipping
Order Placement
Payment Methods
Installation Services
Warranty Policy
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All Companies
›
Build.com Customer Service
›
FAQ
Updated
May 3, 2024