What is your return policy?

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Britannicastore.com, you have 30 days from the date of delivery to return the item for a refund or exchange. Please make sure the item is in its original condition, unused, and with all original packaging and tags intact. To initiate a return, simply contact our customer service team with your order number and reason for return. They will provide you with a return authorization and address. Please note that the customer is responsible for return shipping fees unless the item is defective or damaged. Once we receive the returned item, we will process your refund or exchange promptly. Please allow 5-7 business days for the refund to reflect in your account.