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Betty Crocker Customer FAQ

Top Answers & How-to Guides

What is Betty Crocker's Phone Number?

The question we are asked most often is about how to talk to Betty Crocker customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Betty Crocker Customer Questions

How long can you keep BC frosting in the cupboard after best date. Never opened. Thank you.

Unopened Betty Crocker frosting can generally be stored in the cupboard for about 12 months beyond the best by date for optimal quality. It can still be safe to consume beyond that time if stored properly, but the texture and flavor may change. Always check for any signs of spoilage before use.
Asked Sep 30, 2025 4:20 PM

Can I make a 2 tier cake using your gluten free yellow cake mix.

Yes, you can make a two-tier cake using our gluten-free yellow cake mix. Just ensure both tiers are baked separately and allow them to cool completely before stacking. For stability, use a sturdy cake board between the layers and consider using dowels if needed to support the upper tier. Enjoy your baking!
Asked Nov 7, 2024 9:03 PM

I bought Betty Crocker Frosting recently and it is very runny nothing like have used in the past.

We're sorry to hear that you've had an issue with your Betty Crocker Frosting. There could be several reasons for it being runny, including temperature differences, storage, or factors related to its manufacture. We recommend ensuring it's stored at room temperature, and sometimes, giving it a good stir can help improve its consistency. If these solutions do not help, it could be a manufacturing issue, and you may want to consider returning the product to the store where it was purchased as it could be defective.
Asked Apr 18, 2024 9:13 PM

Help me with my Betty Crocker customer service issue

Product Availability

Where can I find Betty Crocker products in stores?

Betty Crocker products can often be found in many grocery chains like Walmart, Kroger, and Target, as well as local stores and...

Are any Betty Crocker products available in bulk?

Betty Crocker products, including cake mixes and baking supplies, may be found in bulk through wholesale suppliers or major...

Product Types

What types of products does Betty Crocker offer?

Betty Crocker provides a broad selection of products catering to both bakers and meal preparers. This includes cake, brownie,...

Do Betty Crocker products contain any allergens?

Betty Crocker products may contain common allergens such as wheat, dairy, soy, eggs, peanuts, tree nuts, and gluten, depending...

Are Betty Crocker products suitable for vegetarians/vegans?

Betty Crocker has numerous products that are suitable for vegetarians, but vegan options vary by product. Some mixes contain...

Are Betty Crocker products gluten-free?

Betty Crocker does offer a variety of gluten-free products designed for those with gluten sensitivities. These include cake...

Does Betty Crocker have any low-sugar or low-fat products?

Betty Crocker has a selection of products that offer lower sugar and lower fat options, including baking mixes and recipes for...

Are Betty Crocker products kosher?

Many of Betty Crocker's products have kosher certification, but this depends on the specific item. It is important to check...

Cooking and Baking Tips

Can I substitute ingredients in Betty Crocker recipes?

Substituting ingredients in Betty Crocker recipes is feasible based on the recipe and ingredients involved. While adjustments...

Can I freeze Betty Crocker baked goods?

Many baked goods by Betty Crocker can be frozen to maintain freshness, like cakes, cookies, and brownies. Ensure they cool...

How long do Betty Crocker baking mixes last?

Betty Crocker baking mixes typically remain good for one to two years when stored correctly. Users should check the packaging...

Offers and Events

Are there any special offers or discounts available for Betty Crocker products?

Betty Crocker often offers various discounts and promotions that differ by location, season, and products. Customers can find...

Does Betty Crocker offer any online cooking classes or events?

Currently, Betty Crocker does not provide online cooking classes or events. However, their website and social media offer a...

How can I find Betty Crocker recipe ideas?

Betty Crocker recipes can be easily found on their official website, which offers a variety of categories and collections based...
We look to the Betty Crocker issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Betty Crocker issues reported to GetHuman
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